Privacy Policy

Last updated: September 9, 2026

This Privacy Policy describes how CaseBei collects, uses, shares, and protects your personal information when you visit, use, or make a purchase from casebei.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. About CaseBei

CaseBei is an online store based in Shenzhen, China, offering a curated selection of iPhone cases, phone charms, screen protectors, stickers, and other phone accessories.

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Email: hello@casebei.com

2. Personal Information We Collect

Depending on how you interact with CaseBei, we may collect the following categories of personal information.

Name
Email address
Phone number
Billing address
Shipping address
Order and purchase history
Payment-related information
Customer service communications
IP address
Device and browser information
Website usage and interaction data
Marketing preferences

We only collect information that is reasonably necessary to operate our store, process orders, provide customer service, improve our website, and communicate with customers.

3. Information You Provide to Us

You may provide personal information directly to us when you:

Place an order
Create or use a customer account
Contact us
Subscribe to email or other marketing communications
Submit a review
Participate in a promotion, survey, or giveaway
Provide photos, videos, feedback, or other user-generated content

4. Information Collected Automatically

When you visit casebei.com, certain information may be collected automatically through cookies, pixels, log files, analytics tools, and similar technologies.

This information may include:

IP address
Browser type
Device type
Operating system
Pages viewed
Products viewed
Time spent on the website
Referring website or source
Approximate location based on IP address
Interactions with advertisements or marketing content

5. How We Use Personal Information

We may use your personal information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide order updates
Respond to questions and customer service requests
Manage returns, refunds, exchanges, or order issues
Detect and prevent fraud or suspicious activity
Improve our website, products, and customer experience
Understand how visitors use our website
Send marketing communications where permitted
Measure the effectiveness of advertising and social media campaigns
Comply with legal, tax, accounting, and regulatory requirements

6. Shopify

CaseBei is hosted on Shopify.

Shopify provides the ecommerce platform that allows us to operate our online store. As part of this service, Shopify may process personal information on our behalf and may also process certain information according to its own privacy practices.

Information may be processed on servers located in countries other than your own.

7. Payments

Payments may be processed by third-party payment providers such as Shopify Payments, PayPal, credit card networks, banks, or other payment services available at checkout.

CaseBei does not directly store your complete credit card number or full payment card details.

Payment providers may collect and process information necessary to authorize, complete, secure, and prevent fraud in payment transactions.

8. Shipping and Fulfillment

In order to deliver your order, we may share necessary personal information with shipping carriers, logistics providers, fulfillment partners, customs authorities, and other service providers involved in delivery.

This information may include your name, shipping address, phone number, email address, order details, and other information necessary for delivery.

9. Cookies and Similar Technologies

CaseBei and our service providers may use cookies, pixels, tags, and similar technologies to operate the website and understand how visitors interact with it.

These technologies may be used for:

Website functionality
Shopping cart functionality
Remembering preferences
Analytics
Fraud prevention
Advertising measurement
Personalized marketing where permitted

You may be able to control cookies through your browser settings or through any cookie preference tools provided on our website.

Disabling certain cookies may affect website functionality.

10. Analytics

We may use analytics services to better understand website traffic, visitor behavior, product interest, and store performance.

These services may collect information such as device information, IP address, browsing activity, referral source, and interactions with our website.

11. Advertising and Social Media

We may use advertising, analytics, and social media tools provided by platforms such as:

Meta, including Instagram and Facebook
TikTok
Google and YouTube
Pinterest
X
Other advertising or social media platforms

These platforms may use cookies, pixels, or similar technologies to measure advertising performance, understand user activity, or provide more relevant advertising where permitted.

Their handling of personal information is also subject to their own privacy policies.

12. Email and Marketing Communications

If you subscribe to our emails or otherwise consent to receive marketing communications, we may send you:

New product announcements
Restock alerts
Promotions
Discounts
Product recommendations
Store updates

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Even if you unsubscribe from marketing, we may still send transactional messages related to your orders, account, shipping, or customer service.

13. How We Share Personal Information

We may share personal information with trusted service providers when reasonably necessary to operate CaseBei.

These providers may include:

Shopify
Payment processors
Shipping and logistics providers
Fulfillment partners
Email marketing providers
Analytics providers
Advertising platforms
Fraud prevention providers
Customer service tools
Website applications and technology providers
Professional advisers where necessary

We may also disclose personal information where required by law, regulation, court order, legal process, or governmental request.

14. We Do Not Sell Personal Information for Money

CaseBei does not sell your personal information in exchange for money.

However, some privacy laws may define certain advertising or data-sharing activities as a "sale," "sharing," or use for targeted advertising.

Where applicable, you may have the right to opt out of such activities.

15. International Data Transfers

CaseBei operates from Shenzhen, China and works with service providers located in different countries.

As a result, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Data protection laws in those countries may differ from the laws in your own country.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

16. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

Complete and document transactions
Provide customer service
Resolve disputes
Prevent fraud
Meet tax, accounting, and legal requirements
Enforce our agreements

Retention periods may vary depending on the type of information and applicable law.

17. Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

18. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request a copy of certain personal information
Opt out of certain targeted advertising, sharing, or similar activities where applicable

These rights are subject to applicable law and may not apply in every situation.

To submit a privacy request, contact us at hello@casebei.com.

We may need to verify your identity before completing certain requests.

19. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, we may process your personal information under one or more lawful bases, including:

Performance of a contract
Compliance with legal obligations
Our legitimate interests
Your consent, where required

You may also have rights to access, correct, delete, restrict, object to processing, or request portability of your personal information, subject to applicable law.

You may have the right to lodge a complaint with your local data protection authority.

20. United States Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on your state, these rights may include:

Accessing personal information
Correcting personal information
Deleting personal information
Obtaining a portable copy of personal information
Opting out of certain targeted advertising
Opting out of certain sales or sharing of personal information as defined by law

We will not discriminate against you for exercising privacy rights available under applicable law.

21. Children's Privacy

CaseBei is not intended for children under the age required to independently consent to the processing of personal information in their country or region.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us at hello@casebei.com.

22. Third-Party Websites

Our website may contain links to third-party websites or services.

CaseBei is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

23. User-Generated Content

If you post or submit reviews, photos, videos, comments, or other content that may become publicly visible, other people may be able to view that information.

Please avoid including sensitive personal information in public reviews or submissions.